Frequently Asked Questions

What is The Special Poster?

The special poster is an illustration of your childs length at birth. We customize the print so that it represents your newborn baby in 1:1 scale.

How does it work?

You choose the design you want in our SHOP. On the product page you fill in details like your child’s name, birth details and if you want any specific quotes to be included. 

As we are a newly started business we can not yet provide a preview of the print on the website. If you would like to see one before purchasing do not hesitate to reach out us via e-mail with the details you wish to include and we will provide a digital copy of your print. 

What size are the poster?

The poster is 70x50cm. (19.7 x 27.6 inches)

How long will the delivery take?

For most countries packages are delivered within 2-8 business days after the order has been placed and confirmed. Some deviation may occur depending on which country you are based. 

Is shipping included?

We provide world wide free shipping to all our orders.

Can I return my poster if I am not happy with it

Unfortunately since the poster is custom made for you we can not accept returns. However if the poster is damaged in any way we will happily send you a new one or refund your money.

Do I pay customs?

We have local printing in all major regions of the world. Therefore for the following countries there will be no custom fees paid

Europe

 Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Russia, Spain, Sweden, Switzerland, United Kingdom.

Asia and Oceania

 Australia, China, India, Japan, New Zealand, Singapore, South Korea.

Americas

 Brazil, Canada, Chile, Mexico, USA.

Africa and Middle east

Turkey, United Arab Emirates

For other countries custom fees may occur.

Send us an email

Please do not hesitate to reach out to us if there is anything we can help you with. No question is to big or to small.

You can e-mail us at info@thespecialposter.com or use the contact form below.